Federal Reserve found ‘significant deficiencies’ in AML, Bank Secrecy compliance at Customers Bank 

The Federal Reserve and Customers Bank filed a written agreement on Thursday, with a plan to disclose operations and crypto risk exposure

article-image

rafapress/Shutterstock modified by Blockworks

share

The Federal Reserve of Philadelphia has charged Customers Bank with anti-money laundering and Bank Secrecy Act compliance failures. 

The Fed claims that it found “significant deficiencies related to the Bank’s risk management practices and compliance with the applicable laws, rules and regulations relating to anti-money laundering.”

Both the Fed and Customers Bancorp entered the written agreement. The bank will adopt the programs 10 days after an agreement is reached, according to the Thursday filing. 

“Within 60 days of the effective date of this Agreement, the board of directors of the Bank shall submit a written plan to the Reserve Bank to strengthen board oversight of the management and operations of the Bank’s compliance with the BSA/AML Requirements and OFAC Regulations,” the filing said.

That plan will include actions taken to improve its digital asset strategy and other “major operations.”

Read more: Coinbase UK subsidiary fined $4.5M for insufficient money laundering controls

The board will also include “measures to improve the quality, comprehensiveness and granularity of the information and reports received and reviewed by the Bank’s board of directors in their oversight of the Bank and its operations, including information related to its digital asset strategy as well as proposed activities.”

Customers Bank will have to report risk exposures related to crypto, as well as steps to measure and assess those exposures. 

The Fed will require the bank to give the Reserve 30 days notice prior to implementing any initiatives or changes to its crypto strategy, which includes both relationship announcements and product launches.

Earlier this summer, CoinDesk reported that Customers Bank allegedly debanked some crypto hedge funds, though the accounts were notably inactive.


Get the news in your inbox. Explore Blockworks newsletters:

Tags

Decoding crypto and the markets. Daily, with Byron Gilliam.

Upcoming Events

Javits Center North | 445 11th Ave

Tues - Thurs, March 24 - 26, 2026

Blockworks’ Digital Asset Summit (DAS) will feature conversations between the builders, allocators, and legislators who will shape the trajectory of the digital asset ecosystem in the US and abroad.

recent research

Research Report Templates (3).png

Research

South Korea is emerging as one of the most important global hubs for regulated digital assets, and Upbit sits at the center of this shift. Naver’s proposed acquisition could create the country’s dominant super app for payments, trading, and digital finance. This report breaks down the numbers, the regulatory tailwinds, the economics of the deal, and why the merger may unlock one of the most attractive asymmetries in Korea’s public markets.

article-image

As DevConnect kicks off in Buenos Aires, Vitalik and friends call for a reset

article-image

GPUs are starting to go dark even as data-center spending doubles — is a bubble on the horizon?

article-image

Risk assets sold off as doubts loom over a December rate cut, with BTC tumbling briefly below $95K this morning

by Carlos /
article-image

Jeff Yass bets that prediction markets could stop wars, Paul Atkins’ announcement on “tokens,” and more

article-image

Lido unveils a new buyback plan while BTC treasury companies slip below mNAV — can either model can truly return value?

article-image

If financial nihilism has driven you into memecoins, zero-day options, and sports betting, consider financial optimism instead