• Four months after bitcoin became legal tender, El Salvador citizens and businesses are taking longer to adjust than the president would like
  • From a rocky economic situation to a troublesome crypto wallet, the country has faced challenges in getting the bitcoin program up and running

At a packed convention center in Miami in early June 2021, El Salvador’s President Nayib Bukele announced in a prerecorded video that the Central American country would soon be making history. Bitcoin was going to become legal currency in El Salvador, and it was going to be great, Bukele insisted. 

Today, four months into El Salvador’s bitcoin experiment, the reviews are mixed: some praise the move as the most progressive step in history toward granting financial access while others claim it’s an irresponsible gamble and a credit-rating nightmare. 

Just days after Bukele announced his bitcoin plans, El Salvador’s Bitcoin Law was passed. Roughly three months later, on Sept. 7, 2021, bitcoin joined the US dollar as an official currency of El Salvador. 

In that time, El Salvador devoted $200 million to implementing the digital currency, a controversial allocation of funds, according to local media outlets. 

If that timeline seems quick, it’s because it was. In true “move fast and break things” fashion, the hasty rollout was intentional, those who worked on the project said. 

During a podcast interview, Strike CEO Jack Mallers, who worked with El Salvador’s government, shared that authorities said,“We can do this slowly, or we can just put it on the people and people will learn. If they’re forced to do it, they’ll learn and they’ll learn quickly.” 

The people have been forced to learn, but progress has been slower than anticipated. Bukele has been faced with a myriad of challenges, including a botched wallet launch, slow adoption and dwindling funds. 

Chivo woes 

A portion of the $200 million went toward developing and launching the Chivo Wallet app, which is intended to be used for bitcoin transactions and is compatible with other major digital wallets. Chivo came with an incentive to lure in skeptical Salvadorans: anyone that downloaded the app after it launched on Sept. 7 would be given $30 worth of bitcoin. 

“We heard from the president a month later that around three million users had downloaded the wallet,” said Andres Pineda, treasurer at Banco Cuscatlan in El Salvador. “However, the government installed around 200 ATMs throughout the country, so what most of the people did was monetize the $30 that was deposited in the wallet and cash out.” 

Many Chivo users downloaded the wallet only to retrieve the $30 and never use the service again, a local newspaper in El Salvador reported

The mass cash-out showed that Salvadorans had not come around to bitcoin’s use case as quickly as Bukele had anticipated. One local publication reported that more than 91 percent of citizens preferred dollars to bitcoins. 

The Chivo Wallet came with glitches, too. The app did not require photo identification, only a citizen’s date of birth and national identity card number (similar to a social security number). This resulted in reports of fraud and the government subsequently halted its Chivo promotional campaign on social media and on the radio in October in response to protests, according to local reports

Bukele and other officials have since shifted to advocating for a new project that would use surplus funds to build “bitcoin schools,” announced in November. There will be 20 schools devoted to bitcoin education, according to local reports. The government has not yet provided details on construction or revealed details about the amount of surplus funds, if any. 

The Bitcoin Law states that all businesses are required to accept bitcoin as payment, but this has not been the case so far. While there are some merchants that are accepting bitcoin, Pineda said, businesses have struggled with implementation. 

“The education component has not been very strong by the government on how bitcoin works and how to use Chivo,” he said. “We, as a bank, are obligated to accept bitcoin… use of our services to convert bitcoin to USD have not been very active.” 

Few businesses are currently accepting bitcoin, citizens say. 

“The only businesses that are accepting bitcoin readily, aside from a few, are big corporations like Starbucks and McDonald’s that have tech teams to implement it,” Alexandra Dumitru, a cryptocurrency consultant and advocate living in El Salvador. “It’s a pretty small percentage of businesses in the country, especially considering how many small tiendas [convenience stores] and whatnot there are.” 

Out of money  

After months of Chivo troubleshooting, Bukele faces another issue: funding. 

El Salvador has an $800 million bond maturing in January 2023. In July 2021, ratings agency Moody’s downgraded the country’s debt rating to CAA1, meaning it is considered at risk of defaulting on loans. 

Public perception is deteriorating, too, thanks to a series of tweets from Bukele making light of the situation. Bukele trades bitcoin on behalf of El Salvador on his cellphone, he admitted in another tweet.

“That kind of behavior doesn’t help, it really shows that he either doesn’t understand or he doesn’t care,” said Nathalie Marshik, head of emerging markets sovereign research at Stifel Financial Corp. 

“You have massive financing needs and you use your taxpayer money to day-trade bitcoin? What is the strategy in that?” 

In November, Bukele revealed plans for the first ‘Bitcoin City,’ a nearly tax-free utopia for Bitcoiners funded by a bitcoin-denominated bond—which could solve the country’s financing woes—and geothermal-powered bitcoin mining. 

Two days after Bukele’s November announcement, the IMF criticized El Salvador’s bitcoin adoption, effectively ending discussions over a $1.3 billion loan Bukele was seeking, in a report on El Salvador. 

“Given bitcoin’s high price volatility, its use as a legal tender entails significant risks to consumer protection, financial integrity, and financial stability,” the IMF said in a concluding statement in its 2021 Article IV mission to El Salvador. “Its use also gives rise to fiscal contingent liabilities.”

With slim loan prospects and mounting debt, getting the bitcoin bond, nicknamed “volcano bonds” because the mining operation would be powered by the Conchagua volcano, off the ground has become increasingly important, Marshik said. 

El Salvador’s Minister of Finance Alejandro Zelaya said in a recent interview that a series of laws will be needed for the bitcoin bond. “We do not have a law for the issuance of securities in crypto assets, nor an authority that verifies operations in the securities market,” he said.

If the laws are passed, the bonds may be issued as soon as February or March 2022. 

What’s next 

In terms of cash flow, El Salvador will be fine though the first half of 2022, but the payment due in 2023 is still up in the air, Marshik said. 

“They have a few things they can do,” she said. “We know they have some deposits in the central bank, they’re gonna have a massive increase in revenues in April when people pay their taxes, and we know they’ve had a pretty decent program to fight evasion.” 

A youth stands next to a car as he waits in front of a small shop that accepts Bitcoin in San Salvador, El Salvador, Saturday, Sept. 4, 2021. Starting Tuesday, Sept. 7, all businesses will have to accept payments in Bitcoin, except those lacking the technology to do so. (AP Photo/Salvador Melendez)
A small shop that accepts Bitcoin in San Salvador, El Salvador. Source: AP Photo/Salvador Melendez

The success or failure of the volcano bond will foreshadow the future financial situation, Marshik said, but given the current looming debt payment, the success of bitcoin itself is less of a concern. 

“I think bitcoin is a bit of a sideshow in a way. I know it’s Bukele’s big project, but it’s kind of going nowhere,” she said. “From our point of view, it kind of shades what really matters.” 

Bukele has not publicly said that adopting bitcoin is a step toward de-dollarization (El Salvador has been a dollarized economy since 2001), but there is speculation that this is the goal. 

“The most important thing, if de-dollarization is the end goal, is going to be whether or not Chivo works,” Marshik said. “If they de-dollarize, it does not make sense to de-dollarize and use bitcoin, but it does make sense to de-dollarize and use Chivo, because Chivo can be controlled.” 

The dollar and bitcoin could coexist in El Salvador in theory, others say, because El Salvador’s central bank cannot print dollars like the Federal Reserve. 

“There’s something that sometimes we don’t take into account, and that is the role of the central banks. There are certain markets in which the role of the central bank is not as critical as other markets because they don’t print currency. They just import money like in the case of El Salvador,” Anabel Perez, CEO and co-founder of NovoPayment, an API-based Banking-as-a-Service. “When the monetary authority doesn’t play a big role in the arbitrage, this type of model works when currencies can coexist, for example, the US dollar and crypto assets as a means for payments.” 

Given El Salvador’s economic situation, the lack of success of Chivo Wallet and citizens’ general lack of interest in bitcoin, some are calling the experiment a waste. Others insist that it is too soon to judge. 

“Most people in El Salvador don’t have credit cards, don’t have bank accounts, they deal almost exclusively with cash, and that’s kind of a little bit advantageous, I think, when it comes to adopting bitcoin,” said Dumitru. “It’s nothing like the financial system in the US, and I definitely think bitcoin could work, it’s just very early.”


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  • Blockworks
    Senior Reporter
    Casey Wagner is a New York-based business journalist covering regulation, legislation, digital asset investment firms, market structure, central banks and governments, and CBDCs. Prior to joining Blockworks, she reported on markets at Bloomberg News. She graduated from the University of Virginia with a degree in Media Studies. Contact Casey via email at [email protected]